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Payment
• Credit Card Payment Instructions
- We encourage customers to use the same billing and shipping address for all credit card
orders to save time on order processing and credit card verification procedures.
- Billing address (address where credit card bank statement is mailed) has to be entered on the order with high accuracy.
- CompuVest electronic system is checking this information at the time of the order processing. If
information is incorrect or incomplete the order will not be shipped. We usually notify customers by either a telephone
call or email about a credit card processing problem. If we do not receive a call back from a customer within two
business days in order to correct this information, the order will be canceled.
- Please read the following and perform the actions listed if applicable to your situation.
- 1. If the order exceeds $100 and the shipping address is different from the billing
- a customer must fax a signed form authorizing us to ship the product to that particular shipping address. Please download the
form,
print it, fill it out and fax to: 425.251.5000 Attn: your order confirmation number, account number, or sales
order number.
- 2. If the order exceeds $700 and shipping address is different from billing
- a customer must do both of the following:
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- Fax a signed form authorizing us to ship the product to that particular shipping address. Please download the
form,
print it, fill it out and fax to: 425.251.5000 Attn: your order confirmation number, account number, or sales
order number.
- Fax the front and back of the credit card used for the order to: 425.251.5000 along with the form.
Note :
- If your company is using purchase order system please fax the company PO along with the above information.
- 3. If you are an American Express or Discover cardholder and your shipping address on the order is
different from the billing address
- (where credit card statement is mailed)
- you must call American Express or Discover customer service to add your "ship to address"
on file as the Authorized Shipping address. This is a regular procedure for Discover and American Express.
We always check if the credit card company has an authorized shipping address on cardholder's file before shipping the order.
- By following the above regulations you will save time and your order will be shipped without any delays.
- These regulations are made for cardholder's protection. There are no exceptions to these terms.
• VISA / Master Card
- If your card is issued in the US
- please follow CompuVest
Credit Card Payment Instructions.
- 2. If you are an international customer or your card is issued outside of the USA
- CompuVest will accept international credit cards through PAILY Payment Systems (there is a 4% surcharge through PAILY).
There are some exceptions for credit cards issued in Canada, at the discretion of Compuvest.
- 3. If you are a canadian reseller
- please send a company PO (Purchase Order) by fax to 425.251.5000 and CompuVest sales team will contact
you with further questions or procedures. If you are not a reseller the maximum amount of the order cannot
exceed $5000 (US dollars). All orders must follow CompuVest
Credit Card Payment Instructions.
If the order exceeds $5000 please make the payment by
Wire Transfers
or
Western Union Quick Collect services
• Cash On Delivery (C.O.D.)
- If you chose a COD payment option in the check out form, you must follow the following rules for COD orders:
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- All orders less than $50 can be paid by Personal or Company Check on delivery.
- All orders exceeding $50 must be paid in the form of Cashier's check or Money Order (i.e. certified check) unless CompuVest
credit department approved a company Check payment prior to the order submission. COD orders over $50 must be approved at the
discretion of Compuvest.
- No COD outside of USA.
There are no exceptions to these terms.
• Paily
- Due to certain restrictions on accepting International credit cards by local US Banks, we now can accept International credit cards
only through PAILY payment processing service. This hassle free service is available directly through our
website. You can use any major VISA/MASTER cards issued in any country to pay for your order.
If you choose to pay using your International VISA/MASTER credit card, please select PAILY payment method
at the end of your shopping process and we will ship your order without any delay. Additional 4% surcharge will be added
to the total amount of your purchase.
If you have any questions about PAILY and would like to receive more information - please
email
• Wire Transfers
- Orders from any country are accepted. There is no limit for the amount of the order.
- Please make sure to provide the order confirmation number in the payment details section when you are sending
the Wire Transfer. It usually takes some time between the sender of the Wire Transfer (customer) and the recipient
(CompuVest) to obtain the payment.
- To inquire about the status of an order or for other questions please send us an
e-mail.
• Western Union Quick Collect services
- Western Union is the fastest and the most convenient way to pay for the order.
- Unfortunately due to certain financial regulations, not all countries are allowed to send US currency out.
- Please check
a list of countries,
where this service is available. If it is not available in your country, please use
American Express
credit card or a
Wire Transfers
method of payment.
- Please follow these instructions to make a Western Union payment correctly:
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- Choose Western Union as a method of payment at the end of the check out process on the CompuVest site
- Find your country on the
Western Union web site
in order to find a local Western Union Office. If your country is not on the list it means that you cannot make a
payment from your country by Western Union. Please use other methods of payments such as
Wire Transfers
or
American Express
- Go to your nearest local Western Union Office and make the payment
- Learn how to fill out a
Western Union Quick Pay blue form
- After you have made the payment with the local Western Union Agent CompuVest will receive it in a few minutes,
and the order will be shipped out immediately
• Net Terms
- CompuVest is proud to serve Government, Educational and Corporate organizations.
- We accept purchase orders and offer special pricing and payment arrangements for large orders.
- Typically we offer Net 30 terms for Government, Educational, and Corporate clients. In order to process your PO
we must receive a copy of the PO signed by the purchasing agent of your organization. The PO must clearly indicate
billing and shipping addresses, contact phone and fax numbers. Corporate clients must supply us with bank and trade
references, along with the Dun & Bradstreet number. Corporate orders are subject to credit approval. All sales and return
policies
apply to all CompuVest customers.
- In order to enter correct pricing and shipping information on the PO, you can either call us to verify prices and
shipping charges, or simply print out the order in the check out process with exact prices and shipping charges and
include it along with the PO. To expedite processing of the order we strongly recommend faxing it to: 425.251.5000
- For any questions regarding Government, Education and Corporate POs please contact:
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Megan
Phone: 425.738.4091 Ext: 136
Please send your PO by fax to:
425.251.5000
or email to: Megan@compuvest.com
You can mail the hard copy of the PO to:
CompuVest Corp., 3600 Lind Ave SW Suite 130, Renton, WA 98057, USA
CompuVest GSA Schedule Contract Number:
GS-35F-0097M
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