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Onsite Services

Designed to help customers cost-effectively maintain and service their data center, desktop, networking communications and specialty equipment

Full maintenance, labor-only maintenance, backline-only support, IMACs, desk side support, deployments, warranty/post-warranty support Onsite Services

Data Center Maintenance

Full maintenance, labor-only maintenance, backline-only support, data center moves, adds, changes

Managed Desktop Services

Desktop, printer and laptop maintenance, remote desktop service capabilities

Deployments

Installations, moves, adds, changes, disposal

Communications and Network Maintenance

Support services for VoIP, Hybrid VoIP, PBX’s, KSU’s, VPN, digital and VoIP phone sets, hubs, routers, switches, and security products

Operating System Support

Deskside support, OS troubleshooting

Structured Cabling

Cat3, Cat5, Cat5e, Cat6, Cat6e, Fiber Optic and Coaxial cabling Repair Services

Repair services

Depot repair services

Data Center

Support and maintenance of 745+ manufacturers' products including:

• Over 130 high availability manufacturers including IBM, Sun, HP/Compaq/DEC, Dell, EMC, and Cisco,
• Mainframes, UNIX/midrange systems, Windows NT/200X/Linux servers, data networks, storage systems, COM (computer output to microfiche), high-volume printing systems and various operating systems

Desktop & Workstations

Support and maintenance for a wide array of desktop products from Tier 1 manufacturers on:

• Desktops/Laptops/Servers, Printers, Scanners, Monitors, Operating Systems , Networking, and various software applications including desktop publishing, graphics, office suites, spreadsheets, etc.

Networking Communications

Support services for networking and communications equipment including:

• IP PBX switchboards, Voice over IP (VoIP), switches, gateways, routers, Virtual Private Networking (VPN), security products, and firewalls

POS Systems

Support and maintenance of POS technologies:

• Checkout devices, POS terminals, printers, scanners, displays, cash drawers
• Travel kiosks

Specialty Technology

Support services for a diverse set of specialty and industry specific equipment:

• Microsoft surface, handheld and biometric scanners, flat panel/digital signage, touch screen/monitors, Uninterrupted Power Supply (UPS), Order Confirmation Systems, Kiosks, healthcare and airlines specialty equipment, and high-end printing and graphics systems, etc