+ Do you ship internationally ?
Yes. Compuvest Corp. is proud to serve customers from all around the world and welcomes international orders. If your payment has been done properly, your order will be shipped out either by UPS international Service or US Express mail.
The purchaser is responsible for any and all additional fees, duties, taxes, associated with orders shipped outside of the continental USA.
Compuvest Corp. will provide support to resolve shipping irregularities when possible. Compuvest Corp. will not be held responsible for loss or damage of your purchase shipped via USPS and has successfully left United States (as per USPS tracking information) and /or passed to Local Currier's partners/Service providers/affiliates.
+ I need to know the shipping cost before placing the order
You will know how much the shipping will cost before placing the order. In order to calculate the shipping cost before placing an order, add an item to the shopping cart, then click on "View Cart". From there you can either continue to the checkout or use the shipping calculator. To use the shipping calculator, choose the country of destination, enter the zip or postal code, and press the "Update" button. You will see the list of all available shipping methods and rates for the code you have entered.
"Shipping and Handling" Charge may change after your order is placed, based on destination, actual weight, dimensions, local delivery conditions and Services provided by Currier's(and their affiliates).
This applies to ALL Orders ("Free Shipping" and regular shipping). Our customer service representative will contact you promptly to notify you of the changes.
+ What are the payment options for international customers ?
For orders shipped outside of US, including freight forwarding shipping addresses, we accept payments made by American Express credit card, bank wire transfer or Western Union. For information on how to make a payment correctly please visit the Payments section of CompuVest web site.
+ How do I track the package ?
After the order gets shipped, tracking information gets uploaded to Order Tracking page within one business day. You will need to call the carrier with the tracking number and determine the location of your package. Once the carrier picked up the package, travel time is out of our control. If you suspect that the package was lost or delivered to the wrong address, please read "I am missing a part of my order" section to fill out a special form.
+ What does "Order In Progress" mean ?
"Order In progress" - means that the tracking number is not imported on the web site yet. It usually takes one business day to process an order. The tracking number is posted on the web site the following business day.